Without electricity, gas, food, or cellphone connection, New Orleans residents help each other

In the aftermath of Hurricane Ida, New Orleans bakes in a strange silence.

The muffled buzz of a few generators and the splatter of cars cutting through inches-deep water are the only modern noises. A thick pudding of bayou mud covers the ground. For a while, there’s no barrier between nature and the bayou’s people.

The only thing the nearly 430,000 people of New Orleans’s Jefferson Parish have is each other. But it’s enough.

Without power, the entire city runs on cooperation and trust. Locals put aside their personal tragedies and work to help their neighbors.

One of many ships left wrecked after Hurricane Ida at Jefferson Parish, La., on Sept. 4, 2021. (Jackson Elliott/The Epoch Times)

The Storm

In Jefferson, Hurricane Ida’s waters overwhelmed the levee.

When waters first crested the levee, they were stopped by a backup sandbag barricade, local Joseph Casso said. But rescue workers had to break it down.

“At some point, they had to go rescue people in lower Lafitte. So they had to bust out the sandbags, which just let the water in,” he said.

The waters surged into the rest of the city.

Only a few days ago, the entire neighborhood was under four feet of water, local resident Taddese Tewelde says.

Epoch Times Photo
Piggly Wiggly owner Taddese Tewelde speaks with insurance representatives inside his store, which was flooded by Hurricane Ida, in Jefferson Parish, La., on Sept. 4, 2021. (Jackson Elliott/The Epoch Times)

Tewelde owns a local Piggly Wiggly grocery store. When the floodwaters hit, they destroyed much of his store. Now, he offers his remaining essential items for free.

“The hardest part is dealing with the insurance companies,” he said. “They don’t have no mercy. Other than that, all this cleaning will pass.”

Words Against Water

The first priority after a disaster isn’t food, air conditioning, water, or gasoline, said Bobby Matherne, a local resident. Instead, it’s getting cell signal and internet back up. Emergency services all need good communications.

“Nobody can communicate without it,” Matherne said.

Epoch Times Photo
A convoy of Army vehicles bring aid into Jefferson Parish, La., on Sept. 4, 2021. (Jackson Elliott/The Epoch Times)

Along with other men, Matherne worked to fill large gasoline cans from a barrel. The men placed the cans in a pickup truck that towed a flat-bottomed airboat.

During the hurricane, Matherne stayed home. When he realized the storm was too strong, he fled. He didn’t even have time to evacuate his chickens; 14 of them died. When he returned, he started working to fix the neighborhood.

Without power, cellphone towers rely on diesel-powered generators filled by Matherne and others. Matherne drove roughly 100 miles and paid for the barrel of gas himself. He expects to be reimbursed by his company. The gas was for fueling the boat to carry diesel to the generators.

Their efforts paid off. By Sept. 3, only five days after the hurricane, Jefferson Parish had five bars of cellphone signal.

Epoch Times Photo
A scene after Hurricane Ida at Jefferson Parish, La., on Sept. 4, 2021. (Jackson Elliott/The Epoch Times)

Finding Food

Flooding wasn’t the only damage Ida inflicted. Without power, refrigerators stop working. Stores and restaurants that survived the floods soon found that they were out of food.

To help, award-winning chef José Andrés’s organization, World Central Kitchen, prepared hot meals for hurricane victims across Louisiana.

The local St. Anthony Catholic Church distributed the meals to locals from a tent outside its water-ravaged church. The meals included spiced chicken and rice, as well as hearty muffuletta sandwiches. Without working power, warm food was rare in the city.

The volunteers handed food to drivers from the neighborhood. However, they won’t be meeting for Mass at the end of the week. The building was flooded with two feet of water and is currently unusable.

Epoch Times Photo
A woman distributes food in Jefferson Parish, La., on Sept. 4, 2021. (Jackson Elliott/The Epoch Times)

“Mass will be dispensed this weekend,” said Father Luke Nguyen. “Our lives are broken, so we just pray to God that he will continue to bless us.”

Not a Drop to Drink

After Hurricane Ida, temperatures in Jefferson Parish remained in the high 80s and 90s. Without air conditioning, every day means a new struggle against the heat. New Orleans residents sweat without escape or relief.

To survive, people need to consistently drink water. However, the storm left tap water polluted. Beside the road through Jefferson Parish, the water left by Ida stinks, dark with foul-smelling bayou mud.

In the heat after the hurricane, a bottle of cold water becomes a rare treasure.

Epoch Times Photo
The Miss Brittany lies aground on the shore of Jefferson Parish, La., on Sept. 4, 2021. (Jackson Elliott/The Epoch Times)

St. Anthony’s deacon, Ted Cain, offered water from a cooler to neighborhood residents.

“That was what they were begging for yesterday. Ice cold water,” he said. “One guy said the other day, ‘This is the first cold drink I’ve had since the hurricane.’”

The power won’t turn back on for many days yet, residents said. To help protect others from the heat, some families share their generators and houses.

“We feel very blessed. We have a house generator, so we have people staying with us. We have all of our neighbors plugged into our generator,” said resident Andrea Burlette.

It seems Jefferson County residents are able to endure hurricanes because of their community. Community is also why they keep living in a place that seems doomed to face a watery apocalypse every few decades.

“People are saying, ‘Why don’t you get out if you want to avoid the flooding?’ They don’t understand,” said another local, Richard Bolott. “We’re friends. Our family is here.”

Jackson Elliott

Jackson Elliott


Jackson Elliott is a general assignment reporter. He learned to write and seek truth at Northwestern University. He believes that the most important actions are small and that as Dostoevsky says, everyone is responsible for everyone and for everything. When he isn’t writing, he enjoys running, reading, and spending time with friends.

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