https://thehill.com/homenews/state-watch/587272-new-hampshire-woman-reports-gifts-in-luggage-replaced-by-dog-food

A New Hampshire woman said gifts packed in her luggage were replaced with dog food when returning home from a European trip, ABC affiliate WMUR reported

Portsmouth, N.H. resident Gina Sheldon told WMUR she had spent 11 days in Italy and stopped in Paris for a few days before returning home. 

Sheldon guessed that the supposed switching of items happened in the baggage area at the Charles DeGaulle Airport. 

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Sheldon booked her flight through Delta Airlines, but it was operated by Air France, according to WMUR.  

“I opened the third bag which I had all the gifts in and things I bought for myself as well, and it was replaced with dog food, an old T-shirt [and] a shaving cream bottle,” Sheldon said.

Sheldon also detailed the gifts she purchased, which included a leather jacket for her 16-year-old daughter and leather purses for family members and friends. She estimated that the missing items totaled over $3,000, WMUR reported. 

In a statement, Delta Airlines told the ABC affiliate they apologize to Sheldon for her initial experience on the flight, saying they have contacted Air France and Sheldon to help find a resolution to her situation, WMUR noted. 

The Hill has reached out to Delta Airlines for comment. 

“We apologize for this customer’s experience following Air France flight 334,” Delta said in a statement. “We have affirmatively connected with our partners at Air France and the customer to find a resolution.”

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